Who We Were Then
The SCI team dedicated to building software that either grows revenue, improves daily operations or both.
We partnered with salons to discover our future in the Beauty and Wellness industry. We recognized a need in the complex processes that make up every salon or spa business personality. We listened and held client's hands when computers were just getting started in the salon industry in 1986. Happily we were matched with well known high end salons that had a great need.
In 2005 we made the decision to write for the web for future releases. Even this early SCI knew the Cloud wouldn't be a fad and it has proven true. Industry veterans are playing catch-up.
By 2008, SCI released a complete VS&S package for the industry on a private cloud. In 2010, we moved to a public Cloud, Amazon ec2. In 2013, we are ahead of the curve with new innovations on the Cloud to keep our customers competitive. No cheap imitations, the #1 Host on the Cloud in the world with a true browser based business process App that is up 99.9999% of the time and has your back every day. Incredibly good ECS (enterprise cloud services) team monitors 24/7. Amazon, a good partnership and a great decision for Virtual Cloud Software and our valued customers.
Who We Are Today
Today SCI remains on the forefront of innovation by writing client focused apps on the Cloud.
Our control center is 100% unique. It connects to all the other spokes in the wheel making it the most cohesive App on the Cloud to control and monitor your day with the one goal of making every single guest happy. Cause and effect, the guest purchases more. It can be broken down by task and device in 2013 and all focused on the guest. Each piece fits into the puzzle completing a guest's experience and all tracked on VCS.
Everything in your process is tracked and measured to paint a picture to move forward. Processes tracked with sufficient detail reveal answers otherwise unknown. Decisions are based on all angles of the reality of the numbers. From these numbers and your relationship with team members, new paradigms form.
We're confidant in our support team to move our customers forward during a disaster or good times. We are backed by the finest support teams.
We know we have the best technology, and will have training sessions with you to show how it can benefit you and your business today. Let's get started.
Our Firsts in the Industry
- The Control Center – 1986
- The Paperless Environment – 1991
- Virtual Booking On Line – 2000
- Central Booking Call Center – 2003
- Web Based Software Release – 2005
- Recommend, a retail strategies breakthrough – 2005
- Self Service Kiosk – 2005
- Voice Automatic Appointment Reminders – 2006
- Web Based Credit Card Integration – 2007
- Transaction free Gift Card Processing – 2007
- PDA/Phone/Tablet workstations on the floor – 2007
- SaaS (software as a service) – 2008
- True Cloud Hosting on Amazon ec2 - 2010
- Embedded AIM All in-one Messaging - 2013
SCI is serious about support, with regular hours and 24/7 emergency support. SCI's support team take care of all your challenges or questions relating to the Virtual Cloud Software and also includes 24/7 support. Email and voice support with real people answering the phone.
The Cloud makes it all possible for one low monthly fee that includes your VCS Apps, Amazon ec2 Host and support for both.
Our training sessions for you are ongoing opportunities to know your App better and discover all the nuances for constantly improving and fine tuning your operation. Updated training happens every time there is a new App or feature. When embraced as a part of your business plan you are always improving. No matter who opens up next door, you are ahead of the curve and your clients recognize it.
- SCI is an innovator in Cloud Software
- Java script, html, php are the languages of the Cloud and our software team are experts.
- Strong business IT experience enables quick support
- Small Business size means individual and special attention to our clients
- analyst skills produce more facts for better decisions.
- Time and information are at a premium and SCI builds software that gives some time back and provides more information to build a better business.
- We use Amazon ec2, the most powerful Cloud host in the industry and rated #1 world-wide in 2010.
- a fast response time: 99.9999%