Category Archives: Software as a Service (SaaS) for spas and salons

Software as a service includes all modules on the Amazon ec2 host for spas and salons

Salons! How do your clients flow?


Client Flow works smoothly when service providers hold their day in their hand on their smart phone. The ability to tap into everything there is to know about the client in order to better serve is a proven concept keeping clients coming back and buying more. Want to send a note to front desk, update a formula, look at the sales history, add a product to the "floating sales ticket", pre-book the next appointment? All possible with Virtual Cloud Software's mobile application.

When staff communicate with each other in a paperless software environment without leaving their station, everyone in the salon wins. The client is well served, the service provider saves time, and the front desk knows exactly how to care for the service provider's client at check out. All this results in a happier client who returns and spends more money on today's ticket.

Gartner Predicts by 2017, Half of Employers will Require Employees to Supply Their Own Device for Work Purposes

All the tools you need are at your finger tip to create a client flow for salons that is caring and efficient. Naturally, the bottom line gets a boost! Virtual Cloud Software for salons lives on the Amazon ec2 Cloud Host in the safest environment available in technology today.

Whether you are a one person or hundreds of people operation, good customer service remains the gold standard. Having information at your finger tip is the key to maintaining that gold standard for salons and spas.

Good news for Salons without Receptionist

If your salon is mainly walk-in without a receptionist, add a Virtual Cloud Software Kiosk for check in integrated with the Point of Sale check out.  The clients check in by touching in their phone numbers and touching the service they wish to have that day. The clients appear on the service provider's phone or tablet...
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Paperless CRM Software at its Best for Spas and Salons

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Virtual Cloud Software  is your business plan in a box because the focus is the Client.

Every client floats through their visits as every staff member knows who she is based on the information on their smart phones and tablets.  Armed with the Cloud device that makes the most sense for the task, Customer Relationships have never been better.

The guest notices from the moment she checks in.  When someone steps toward you and greets you by name, the relationship changes.

There is a  place to start a conversation after glancing at her picture and notes on the Virtual check in tablet.  “Can I get you that tea with lemon?  How’s school”?

VCS, the leader in CRM in a paperless environment takes it to the next level.

“It’s my birthday”.  “Happy Birthday! What are your plans”?   Front reception sends a note letting the whole salon join in on the conversation.  “Someone has a birthday party tonight, let’s do extras! ”   The service provider gets started while explaining the products throughout the service. "I can't wait to hear all about it, I love it”!

SP quickly touches in the recommendations on his smart phone on the  paperless sales ticket and adds a personal note to ask about the party next time.

Information is real time as it is entered. Instantly reception sees the product recommendations.  Because the guest  is known and cared for, she buys all the recommendations. She’s confident with her new look; and the salon doubled the sale with products.  SP and Reception both get credit! The Ultimate Report measures.

Cause and effect.  When the team works well, retail goes up.

Green, paperless VCS  - fast, mobile, and never keeps the guest waiting because everything is accessible from the Cloud on the most powerful host rated #1 in the world, Amazon ec2; always up with a 99.9999% up-time.   Log on to VCS with any Cloud Device using a secure log in by task and you are at the guest's elbow.  

VCS and Amazon - State of the Art Technology for One Low Monthly Fee.

 

Virtual Wizard Software on the Cloud for Salons and Spas

project-2Virtual Wizard lives on the Cloud but not just any Cloud. Amazon ec2 hosts the Virtual Wizard that asks questions about how you prefer to operate. The Wizard's function is to take your answers and build a personalized App. Decisions are made in this process.