Tag Archives: Hair Salons

Good news for Salons without Receptionist

If your salon is mainly walk-in without a receptionist, add a Virtual Cloud Software Kiosk for check in integrated with the Point of Sale check out.  The clients check in by touching in their phone numbers and touching the service they wish to have that day. The clients appear on the service provider's phone or tablet...
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Paperless CRM Software at its Best for Spas and Salons

Connect to the guest in a whole new way 

Virtual Cloud Software  is your business plan in a box because the focus is the Client.

Every client floats through their visits as every staff member knows who she is based on the information on their smart phones and tablets.  Armed with the Cloud device that makes the most sense for the task, Customer Relationships have never been better.

The guest notices from the moment she checks in.  When someone steps toward you and greets you by name, the relationship changes.

There is a  place to start a conversation after glancing at her picture and notes on the Virtual check in tablet.  “Can I get you that tea with lemon?  How’s school”?

VCS, the leader in CRM in a paperless environment takes it to the next level.

“It’s my birthday”.  “Happy Birthday! What are your plans”?   Front reception sends a note letting the whole salon join in on the conversation.  “Someone has a birthday party tonight, let’s do extras! ”   The service provider gets started while explaining the products throughout the service. "I can't wait to hear all about it, I love it”!

SP quickly touches in the recommendations on his smart phone on the  paperless sales ticket and adds a personal note to ask about the party next time.

Information is real time as it is entered. Instantly reception sees the product recommendations.  Because the guest  is known and cared for, she buys all the recommendations. She’s confident with her new look; and the salon doubled the sale with products.  SP and Reception both get credit! The Ultimate Report measures.

Cause and effect.  When the team works well, retail goes up.

Green, paperless VCS  - fast, mobile, and never keeps the guest waiting because everything is accessible from the Cloud on the most powerful host rated #1 in the world, Amazon ec2; always up with a 99.9999% up-time.   Log on to VCS with any Cloud Device using a secure log in by task and you are at the guest's elbow.  

VCS and Amazon - State of the Art Technology for One Low Monthly Fee.

 

Social Media Marketing

Check out  this video to get a current perspective on the social media revolution!   It showcases how powerful social media is and is going to be in the future.

Social Media is the biggest change in business since the Industrial Revolution. Business of all sizes have had to adapt more in the past five years than in the previous 100 combined. Social Media has changed the business landscape forever but for a small business, it is the equivalent of taking a bulldozer to a mountain and clearing a path through it.

Contact us about AIM, our All-In-One Messaging system that includes social media!